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Profile: Associate Professor Cassandra Cross – Scams Awareness Week – 8-12 November 2021

This year’s Australian Competition & Consumer Commission (ACCC) and Scams Awareness Network’s (SAN) Scams Awareness Week will be held this week 8 – 12 November 2021.

The theme for this year is let’s talk scams, to encourage all Australians to talk about scams with family, friends, and colleagues to raise awareness, educate, and empower consumers to protect themselves.

ACCC’s Scamwatch reported that Australians lost $176.1 million to scams last year, up by 23.1 per cent from 2019. Statistics like these provide a good reminder that scams are ongoing, very active, and are becoming more sophisticated.

On Monday 8th November QUT Centre for Justice ran a panel session marking the beginning of National Scams Awareness Week. This session was facilitated by Associate Professor Cassandra Cross, with a leading industry of experts from across Australia. The panel covered all aspects of fraud from policing, to prevention, to support.  We will provide further information about this event during the week. 

Professor Cassandra Cross worked as a research/policy officer with the Queensland Police Service, where she commenced research on the topic of online fraud and was awarded a Churchill Fellowship in 2011. Since taking up her position at QUT in 2012, she has published in this area across several journals and continued her research into online fraud focusing across the prevention, victim support and policing aspects of this crime. She has received over AUD $1.3 million in grants and industry funding to further this work. She is co-author (with Professor Mark Button) of the book entitled “Cyber frauds, scams, and their victims”, which was published by Routledge in 2017.

Cass has recently completed a Senior Research Fellowship, with the Cybersecurity Cooperative Research Centre (CRC) on the topic of romance fraud.

You can read more about Cass’ research here.  

Read more about Scams Awareness Week here  or on Twitter @Scamwatch_gov


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