“Is this store legit?” – How trustmarks can help online retailers build trust among consumers

female using credit card for online shoppingWhen was the last time you made a purchase online? More importantly, did you feel “edgy” or concerned at any time about your privacy, the security of your credit card details, or the fulfillment of the transaction? Maybe not so much if this was a purchase on Amazon, Gumtree, or a website of a bricks-and-mortar store that you visit. But what if this was a deal on a foreign e-commerce website, a pure-play online retailer … would you trust a “stranger”? Read more

Why companies need leaders who lead digitally

With an alarming trend that sees a disconnect between the C-suite and middle managers with 59% of CEOs pushing digitally decision-making down the organisation* there is a growing need for leaders who can lead digitally.  Increasing the capacity to tap into smarter decision making by optimising operations of both emerging technologies and legacy systems can enhance organisational and career outcomes. Read more