The business landscape has drastically evolved in recent years and COVID-19 has amplified this further. The importance and value of trust – business trust and customer trust, is now given more and more consideration.
QUT’s (and Australia’s) leading retail expert Prof. Gary Mortimer, presented “Consumer behaviour in a post COVID-19 World” at the Pharmacy Guild of Australia’s 2021 Australian Pharmacy Professional Conference.
Professor Mortimer presented on the ‘Rebirth of Retail’ and shared his insights on how the sector has changed and is adapting, particularly in response to the impact of COVID-19.
On 17 March, the Australian Retail Association (ARA) hosted their Leaders Forum, where I was fortunate to participate in conversations with some terrific panellists.
In 2019, Haystac consulted with QUTeX to develop a bespoke capability development program, which harnessed the business’ objectives of using sociology as means for differentiation. Haystac needed to leverage the existing capabilities, whilst pivoting to a new way of thinking to futureproof their business.
The Cube is one of the world’s largest digital interactive learning and display spaces dedicated to providing an explorative and participatory experience of QUT’s Science and Engineering research. But did you know that it can also inspire your team?