Salam sejahtera! Snippets from my Surabaya experience.

Scott C, Bachelor of Property Economics
Universitas Surabaya, Indonesia
Semester 1, 2018

First of all, Surabaya has a very culturally rich history and the locals are very proud of this, its best that you at least try to familiarise yourself with some of the historical events and culture customs, as this will help you understand Surabaya’s Identity. You will find most people in Surabaya upon meeting foreign people will be very curious and will ask for pictures and may want to ask you a lot questions, don’t worry or suspect anything, generally this is to do with the fact that they usually don’t get a lot of tourists (especially in the more rural areas), so naturally they are very curious. Sometimes, you can get the reverse because they are shy, this is easy to overcome, a good ice breaker is simply introducing yourself in Indonesian, “Nama Saya *insert your name*”, roughly translates to, “name my”, they most likely will laugh at your terrible attempt and then become more talkative. Try to learn some basic Indonesian, as this will become helpful in negotiations with taxi drivers, store vendors and so on, otherwise you may be given the “tourist prices”, but if you speak a little Indonesian they will likely become a more negotiable.

Photo taken: Borobudur Yogyakarta

Getting started

Getting your phone connected in Indonesia is relatively straight forward, if your accommodation is close to UBAYA (assuming you are on exchange), there is a mall called “Marina Plaza”, this mall mainly sells phones and data sims. Data sims are very widely used in Indonesia, and they are probably the easiest to obtain and recharge. Basically most of the people use Whatsapp to call and text, which the data sim is able to be used for. Regular plans can offer actual calling and texting options, but are very expensive in comparison. $50k Rupiah, should get 5GB of data, which will likely last you over a month. It will allow access to Facebook, YouTube and so on. You are able to recharge the data sims at either alfa-marts or indo-marts, they will require your phone number and clearly state that you are topping up your data, otherwise they might give you a call and text recharge, which is not what you want, most of the time they will understand, but the odd occasion they don’t, just use Google translate, 9 times out of 10 that will solve most miscommunication issues.

On that note, there are also another two apps worth downloading: GoJek and Grab. Grab is a taxi service that is similar to Uber, usually there is a fixed price and this service can be either linked to your debit/credit card or they have a cash option. GoJek is probably one of the most important apps (it will take some time to set this app up properly), as it not only allows you to order taxis (similar process to Grab), but also you can order food. The food options are limitless and cater for most tastes, please note though that there is a delivery charge and also in comparison to local food cost, it is quite expensive.

Photo taken: Heroes Monument

Things to see and do

If you feel like doing some touristy stuff, there is the Heroes Monument and Museum, which celebrates Indonesian independence from colonial rule and the integral part Surabaya played in this war. Ciputra Waterpark and Mount Bromo which isn’t too far from Surabaya are also great attractions. These are the main ones, but there is also a lot more to do and the more locals you meet the more options you will have. There are a lot of old temples and mosques, which date back hundreds of years, that are only minutes outside of the city. It’s suggested that you try to take part in as many events that you get invited to as possible, as it will allow you to mingle with local people and students, which results in invitations to other events.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Photos taken: Borobudar Yogyakarta and Bromo Volcano

Accommodation

In regards to accommodation, here are some points to look out for:

  • Be wary of additional taxes, as these apply to services such as electricity, water and rent, so be polite and ask them to write down or explain the taxes in English and always ask for receipt.
  • You will be required to provide 3-months rent up-front plus bond.
  • Most student accommodation will have a provider for internet, generally it is easier to just go with that option, as the packages are fairly cheap.
  • They do not complete a proper entry report, so make sure and check that everything works.
  • Do not be afraid to ask them to repair pre-existing damages.
  • Not all apartments come with heated water.
  • Not all apartments will have a stove top.
  • Do not expect apartments to have cutlery.
  • There is Wi-Fi in all lobbies.
  • Most staff will speak little English, so Google translate is initially your new best friend until you speak some basics.
  • Water dispensers are a must, not all apartments have them, shouldn’t cost more than $12-$20.
  • Be religiously sensitive, most of the staff and locals in the area are Muslim, so be careful what you say and do, so try to inform yourself about the local customs.

 

 

 

 

 

 

 

 

 

 

 

Photo taken: Hand of the Yogyakarta

Looking for a little adventure? Travel!

Jordan W
(BCI student Majoring in Drama, Minors in Scenography and Literature)
Leeds University, UK

 

It’s been a little over four weeks now since returning from my exchange, and it has given me a lot of time to relish and ponder on the extraordinary opportunity that QUT has provided to students.

I firstly want to say that when people say that a student exchange is a life-changing event –

I want to say it is truly a life-changing event that will hopefully help shape you in years to come.

It really sets the whole motion on how you approach long-distant travel overseas, preparation for a trip, certain requirements that you need to do on your own before leaving your home country and helps you really feel what it is like to be self-sufficient – on your own – progressing into the unknown.

Just some of the friends you will make on exchange

It really is a new chapter in your life. It also helps the students who may not have left the nest yet, to really get a chance to spread their wings and learn how to fly on their own.

I was a person who had already been out of home for quite some time but had never had a travelling to distant sides of the world, jumping head first into the culture of another country, immersing myself for the better part of six months with students that did not know my history, background or culture kind of experience.

By the end, you will wish you could never leave – but that’s okay because at the end you would have made connections and can meet up with those friends again, traveling and searching the world together.

 

 

Travel: Before or After?

Whilst semester one at QUT is yet to start, here at The University of Exeter my fifth week has begun. I’ve been abroad for almost 3 months now, so how has this side of the world treated me so far?

Before I arrived in Exeter I spent a month doing the typical Aussie thing and took a Topdeck Tour around Europe, and what do you know?  Around 3/4 of the group were Australian. Doing a tour before or after my exchange was something I mulled over for quite a long time, but from the moment I got on a bus with a group of strangers I knew I’d made the right call doing it beforehand. My tour group became a second family. You can’t spend 18 days in close quarters with the same group of people and not become close. Together we travelled to 8 different countries and saw parts of the world older than Australia itself.

On my travels I saw the Colosseum in Rome, cruised the canals in Venice and reached Jungfrau, the top of Europe, in Switzerland. This tour enabled me to see parts of the world I wouldn’t necessarily have seen by myself. I climbed the never-ending stairs of the Arc De Triumph, ate snails and avoided Haggis like the plague and explored the nightlife in Edinburgh.

Canal Cruise, Venice

 

Hogmanay Torch Procession, Edinburgh

But it wasn’t simply the sights that had me amazed on the trip. My Trip Leader (don’t ever call them a tour guide), somehow had all of Europe’s history stored in his head. So on the long drives between countries he shared his knowledge and I learnt more on those bus trips than 2 years of high school history could ever teach me.

Because of this trip and with a great deal of help from our Trip Leader I learnt how to integrate myself into other cultures. In most countries I was taught the basics, hello, goodbye and thank-you, other than that however I was on my own. It forced me, along with the help of my new-found friends, to figure out our own way home on public transport in Rome or a walking route in Florence. I learnt the awkwardness of a checkout exchange when the only English the server knew was chocolate and I learnt to become more street-wise in Paris. Being forced into these situations made me so much more aware and appreciative of other cultures, which in turn made me more confident in my abilities to travel alone and study abroad.

Navigating the trains in Paris

The streets of Florence, and its beautiful Cathedral

My trip across Europe will definitely be a highlight of my exchange. It enabled me to see the places I wanted to go back to (almost everywhere) and was the perfect way to become accustomed to different cultures before settling down in England. I felt more excited than ever to start my exchange and even made some friends along the way. So if you’re stuck on the before or after question when it comes to travelling, the answer is before. But, who knows, you could end up doing both!

My incredible tour group in Amsterdam

Cultural Differences and People Management

Ok, so I’m enrolled in a unit called Cultural Differences and People Management. A lot of the course work revolves around writing about our feelings and such (BSB124 anyone?). It has a lot of self-reflection. I’ve just completed the homework for the first seminar (their version of tutorials). To describe it in a few words, I went from being very reserved in my answers to listing every difference or issue I have noticed/experienced since being here. I think it sums up well the time I’ve spent here so far, and thus I shall replicate it for all of your amusement (?):

“Seminar Week 2 – Cultural Management

1. From French, 2010:45: “How useful is it to view culture in Hofstede’s term as ‘the collective programming of the mind’”? Give examples of such ‘collective programming’ from your own cultures.

By assuming national cultures share common characteristics that are a part of their “programming” it allows managers and business professionals to make realistic assumptions about the people they interact with. It assists in both management of, and interaction with, people from other cultures. It also removes the barrier of cultures and ensures and insures human interactions are unhindered by cultural differences/biases.

What Hofstede provides is a way to examine culture in a general sense. Whilst he notes not all people, within a culture are the same, and that personalities/unique traits have a high variation within a population, he believes that there are certain core elements of a culture that are shared among its populace. As such, to think of it as a collective programming of people’s minds allows people to interact with another culture in an effective (and non-offensive) manner.

Examples of Cultural Programming within our own culture:
• Mateship – Australians are for the most part, all friends with one another, regardless of whether or not we know each other or are strangers. We will greet strangers on the street, ask them about their day, and offer assistance on trivial things if needed.
• Empathy – Australia is a very compassionate nation. In times of crisis, we will go above and beyond to help a fellow man
• Fairness – Australians operate on a fairness basis. To put simply, we believe in “a fair go” and that all people should be given a chance when it is due to them. We believe also in the fair value of things, that is, we believe that in all things there should be an equivalent exchange. For example, the Australian public believes we should not pay more for something if it isn’t worth something, we will pay only if the price is fair. We will complain about the rate of tax if our governments are not providing adequate services for the money we pay. We will voice our objection to any political policies that discriminate against the Australian people, and the concept of “a fair go”. On a side note, most Australians will look down on ANYONE who doesn’t contribute to society in some respect, as it violates this policy of fairness and equivalent exchange. We have a name for these people.
• Respect – We have a deep respect for our history and those who serve the country in some way.

2. What is meant by’ Culture Shock? Can you give any examples of it from your own experience?
Culture shock is the dissonance felt when experiencing a culture that is not one’s own. It manifests in a number of ways, most commonly feelings of anxiety and feelings of alienation within the foreign culture because you are operating within an environment that conflicts with your own perception of what is a “normal” society.

Some examples from my own experience would be some of the etiquette differences between Australia and the UK. Australian people will say hello to people on the street. That does not occur here. Other minor differences that made me feel a little alienated included the rearrangement of goods on supermarket shelves, not seeing familiar brands from back home, being scolded for things that are considered a must over here, but no one cares about in Australia (e.g. Over here it is expected you place a barricade between your food items and someone else’s. In Australia, we rarely use this, as we just leave a space for those behind us. I was scolded because I OFFERED the person behind me the use of the barrier). Other minor differences I’ve noticed include:
• Australians walking up stairs/escalators on a different side than the British
• The amount of foods British people smother with butter
Some minor things that I’ve been annoyed with since being here:
• The assumption that all Australians cannot be well spoken. No offence to any British people reading this, but I’ve seen more Australians that have a higher mastery of the English language than I have within the population of the UK itself, in fact, we butcher the language to a lesser degree than a lot of the locals within this country.
• We do NOT ride kangaroos to school
• We are NOT all uncivilised. Education has gotten better since federation
• We are NOT all convicts. Hell, a vast majority of people who were sent to Australia were jailed for stealing bread to support their families, because lord knows the UK’s economy couldn’t support them at the time.

3. Is ‘Culture Shock’ inevitable when you encounter a new or different culture?

After the above examples, I’d like to say yes to this question, however, just because I have noticed these differences/had these scrutinies, it does not mean I have not been able to cope, and for the most part, get along swimmingly with a lot of people. I have made a vast majority of friends since being here, and my interpersonal skills are just as effective in this country as they are in my own. I’d also like to note the best people I’ve met whilst in the UK, so far, are the French.

4. Describe some strategies that are useful in avoiding or minimising culture shock.
• Cross-cultural training or some program that enforces learning in diversity – To help understand that there are differences among cultures, and to harbor respect for all people
• Living in a multicultural society – Australia being largely multicultural, we don’t have an issue with being surrounded by multiple cultures, in fact as a general rule, we embrace having so much cultural diversity, as it forces us to understand that we are not the greatest culture in the world, nor the worse, and that all cultures should be respected.
• Researching the culture before entering the country – It may not be possible to know ALL the nuances in another country before arriving, but it definitely can assists in avoiding any largely awkward situations.”

I’ll admit it gets a tad whiney at the end. But it felt so good to voice those opinions on paper format. ALL IN ALL though, I am loving my time here. And I’ve made sure to correct many people about any misconceptions they have about Australia.

Stay classy Aus,

Tom